- The consulting doctor will conduct the consultation and lead the treatment, where applicable under the guidance and clinical supervision of the senior doctor. Please note that some programmes do not include direct consultations or one-to-one interactions with the senior doctor.
- Certain doctors specialize in specific areas of care. If a condition outside your consulting doctor's area of specialization is identified during the course of treatment, a separate consultation with the appropriate specialist may be required for further evaluation and management.
- The fees do not include the cost of medicines, their shipping charges, and any other service not specifically listed under the respective consultation programme/service.
- Please note that once the payment has been successfully confirmed, no rescheduling, refunds, or transfers/exchanges will be permitted.
- Kindly review and understand all the inclusions and details of the programme before proceeding with the payment.
- Upon payment confirmation, all further details regarding the appointment will be shared with you via WhatsApp on the day of or the day prior to the consultation.
- If you are based or settled outside India, please note that all timings mentioned are in Indian Standard Time (IST). Kindly ensure you convert the time to your local time zone and join the meeting accordingly.
- The appointment will be deemed forfeited if you do not join the consultation within 10 minutes of the scheduled time slot. It will not be compensated or refunded.
- The client is required to mandatorily provide all necessary information requested by Tanmatra Ayurveda, including their WhatsApp number, email ID, medical history, current medications, and dietary and lifestyle practices.
- The prescribed Ayurvedic medicines, dietary modifications, and lifestyle changes must be followed strictly as advised. Any deviation from the prescribed recommendations may affect the treatment outcome, and neither the consulting doctor nor Tanmatra Ayurveda shall be held responsible for any such impact.
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Tanmatra Ayurveda and our consulting practitioners shall not be held liable for any adverse effects arising from:
- Improper or untimely administration of prescribed medicines, or failure to strictly adhere to the recommended dietary and lifestyle practices.
- Failure to promptly report any adverse reactions or changes in health condition.
- Withholding, omitting, or providing incomplete information regarding relevant medical history or ongoing medications.
- We shall not be held responsible for any delays or alterations to the appointment arising from unforeseen circumstances or technical issues that may affect the quality or continuity of the consultation.
By proceeding with the payment, you agree to the aforementioned terms and conditions. Any dispute arising out of this agreement shall be subject to the exclusive jurisdiction of the courts at Thiruvananthapuram, Kerala.
For any further queries, please write to us on WhatsApp at https://wa.me/message/SR73NJKR3NXPG1